FAQS

• Rental Period:  Our rental prices are based on one day use.  
• Mismatched Dish Collections and Glassware:  All collections and glassware that are mismatched are chosen at random..  This means we cannot accommodate requests for specific pieces in a single collection.  Most likely every piece will be different.
• Payment:  We require 50% deposit to confirm your booking.   The balance must be paid in full two weeks prior to your event. If booked less than two weeks before your event, payment must be made in full at the time of booking.
• Delivery and Collection:  We accommodate both delivery and pick up requests depending on availability and location.  Pricing is quoted upon request and based on event.
• Order Changes:  Changes are welcome 7 days prior to your event as long as items are available.  
• Damaged Inventory: Unfortunately accidents happen. We will do everything in our power to repair or clean items to the best of our ability.  If we are unable to fix the issues, the customer will be charged actual professional cleaning or replacement cost.  More details are available on our contract.
• Cleaning: China, glassware, and serving pieces should be returned rinsed and free of food and debris and placed in receptacles provided.. We will take it from there, washing and sanitizing each item. Linens must be free of debris and returned in the baskets provided.
• Visiting Us: We love visitors but require an appointment to shop in the barn.
• Service Area: We service most of Southern California, from Los Angeles to San Diego, specializing in the Temecula Valley.